Does miss-selling of Insurance Policies slightly reduced?
Does miss-selling of Insurance Policies slightly reduce?
Few takeaways:
1) Mis-selling complaints data of private life insurers shows that the number of mis-selling complaints has reduced from 47,503 in 2017-18 to 35,178 in 2019-20.
2) Analysis of channel-wise miss-selling complaints of private life insurers reveals that #banks and #brokers channels received more miss-selling complaints than other channels (See the chart attached).
3) And the interesting fact is that – complaints being disposed of in favor of the complainant have reduced slightly from 27 percent in 2017-18 to 25 percent in 2019-20.
Your comments?
#insurance #banks #fintechs #compliancerisk #complianceregulations #indianeconomy #rbipolicy #IRDAI #fintechstartup #financialcrime #atmanirbharbharatabhiyan #complaintsmanagement #complaints #complaintshandling #nbfcs
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